Refund policy

Refund & Cancellation Policy

Due to the handmade and often personalized nature of our products, all sales are final. Refunds, returns, exchanges, or cancellations are not accepted once an order has been placed.

If you receive an item with a manufacturing defect, you must contact us within 48 hours of delivery with clear photos so we can review the issue and determine an appropriate resolution.

By purchasing from Jenna’s Sassy Bows & Smocks, you acknowledge that you have read, understood, and agreed to this refund policy and these Terms of Service.